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News
The Next Disruption Will Not Be a Cheaper OTA
1+ hour, 48+ min ago (458+ words) AI travel agents could become the most powerful gatekeepers yet, deciding which hotels guests ever see, while hidden fees and labor reduction risks threaten luxury service quality. I am not criticizing technology. Technology has transformed hospitality in enormously positive ways....
Who Owns Travel in 2046? Artificial Intelligence, Trust and Power Redraw the Map
3+ mon, 2+ week ago (645+ words) The 2026 Leadership Exchange at ITB Berlin explored how AI will redistribute power in travel by 2046, with trust becoming fragmented and some destinations restricting access. From AI agents booking our trips to cities limiting access, a new 2026 Executive Brief by Phocuswright…...