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News
The AI boomerang: Why rehiring is harder than letting go
16+ hour, 31+ min ago (880+ words) After cutting staff in the hopes AI could replace their labor, many companies are now reversing course. But winning back spurned talent is its own challenge. Being laid off with no notice is a gut punch. For people who gave…...
The week of Aug. 3-7: What happened, what matters, what's next
5+ day, 13+ hour ago (703+ words) The White House exempts open-weight AI models from security testing; Google's leadership is reshuffled; JP Morgan expands cross-industry AI risk effort. This week's news brought some telling examples of how quickly AI is evolving from a technology experiment into a…...
Can quantum take the load off AI's power problem?
5+ day, 16+ hour ago (1171+ words) Can quantum chips help ease AI's growing power problem? Here's what's plausible, what's hype and what a CIO should watch. Is that a plausible answer to the power problem, or is it just hype? The energy issue isn't a future…...
Your AI agents won't fail. Your processes will
1+ week, 16+ hour ago (911+ words) AI agents may not be perfect, but they usually aren't the real point of failure, either. Processes are often a culprit in derailing agents. Here's why process design — not model selection — determines success or failure. It's a common belief that…...
CTO: Enterprise AI agents require monitoring and oversight
1+ week, 5+ day ago (637+ words) Regulated industries like travel need composable architecture and explainability processes to ensure AI agent accountability and decision transparency, writes a CTO. As agentic AI soars across industries, the excitement around its ability to accelerate operational workflows and deliver optimized outcomes…...
How ADP's chief AI officer keeps the reins tight as AI flourishes
2+ week, 1+ day ago (934+ words) AI guardrails are nonnegotiable at payroll and HR giant ADP, but Roberto Masiero works to ensure governance is not a barrier to innovation. Regulatory compliance looms large over how ADP deploys AI. Yet chief AI officer Roberto Masiero finds ways…...
How CIOs can tell real AI agents from 'agent washing"
3+ week, 1+ day ago (1186+ words) Beware of 'agent washing' — chatbots, RPA and assistants are increasingly being rebranded as autonomous agents. Learn the questions and evaluation criteria CIOs can use to separate genuine AI agents from marketing hype before signing a contract. Many AI products labeled…...
How ecosystem partnerships accelerate enterprise AI scale
3+ week, 3+ day ago (601+ words) Moving AI beyond pilots demands a fundamental shift. EY's global alliances leader explains why ecosystem strategies and shared platforms are essential to achieving enterprise-wide scale. For many organizations, the focus has been on demonstrating where AI can create value in…...
How LexisNexis CTO Dickason tempers AI for real-world results
3+ week, 5+ day ago (715+ words) The analytics and research company is testing models against each other and including reviews by human attorneys to minimize hallucinations that could disrupt court cases. AI still needs human assistance to make its case in court. Data analytics and legal…...
AI coding's next CIO problem is bigger than productivity
3+ week, 5+ day ago (1068+ words) AI coding tools have gone mainstream. What matters for CIOs today isn't just speed but also how teams are built, how work is measured, and who trains the next generation of engineers. The numbers should trouble any CIO who approved…...